StatCARE
Direct Patient Care
Welcome to StatCARE, your go-to resource for fast, convenient care for common health concerns.
We offer direct patient care streamlined virtual visits, providing professional support and expert guidance without the need for lengthy wait times or unnecessary office visits. We’re here to help you address your health needs efficiently and effectively. StatCARE is not meant to replace your routine visits with your primary care provider.
How It Works?
SELECT YOUR CONDITION
Start by letting us know what health issue you need assistance with. Our virtual care service supports various common conditions that can be treated quickly.
BOOK YOUR APPOINTMENT
With appointments available up to 48 hours in advance, you can get the help you need when you need it. Choose a time that works best for you
VIRTUAL VISIT
You’ll connect with one of our providers, who will assess your needs and provide guidance or treatment options. Whether it’s a synchronous (live) or asynchronous (messaging-based) visit, we offer care tailored to your schedule and needs.
NEW PATIENTS
If you’re new to Stat Health, please fill out our new patient form before your appointment to ensure we have all the necessary information to provide quality care.
WHAT TO EXPECT FROM StatCARE
To ensure a smooth, safe, and efficient experience for all our patients, here are a few key guidelines:
- Medication Policies: We’re happy to refill certain chronic medications but do not start new chronic prescriptions. Additionally, we do not prescribe or refill-controlled substances, including medications like phentermine, Adderall, pain medications, and similar medications.
- Selective Imaging and Labs: Our focus is on quick care for common issues, so we generally do not order imaging or lab work, except in select cases where it’s absolutely necessary.
- Non-Emergency Care: StatCARE is ideal for straightforward, non-urgent health concerns. For more complex needs, we encourage you to visit your primary care provider.
- NOTE: If medications are not prescribed and a follow-up with a PCP, urgent care, or ER is recommended, this does not entitle the patient to a refund, as payment is for professional evaluation and recommendations, not a guaranteed prescription.
If you are experiencing chest pain, shortness of breath, or suspect a stroke, dial 9-1-1 or go to the nearest emergency room.
*Virtual Care For Residents of New Mexico, Arizona, Washington, and California only. Ages 18 and older only.
WHY CHOOSE StatCARE?
StatCARE is designed for those who need prompt attention for straightforward health issues. Our service is efficient, accessible, and backed by trusted healthcare providers. We prioritize your time, offering you the flexibility to receive quality care from the comfort of your home.
Select your appointment type below:
Acid Reflux
Management of mild gastroesophageal reflux disease (GERD) or indigestion. This consultation covers mild GERD symptoms. Severe or persistent symptoms may require in-person evaluation and diagnostic testing with your PCP.
Allergies
This visit covers seasonal or environmental allergies. Allergy testing or advanced treatments cannot be provided through telemedicine.
Asthma
Management and medication refills for mild asthma. Consultation is for the management of stable, mild asthma only. For acute asthma attacks or frequent shortness of breath, please seek emergency care.
Birth Control
Prescriptions and guidance for various birth control options (no injectables)
For birth control prescriptions, patients who are smokers or have high blood pressure will not be prescribed methods containing estrogen. Complex contraceptive needs will be advised to book an in-person visit with their PCP or OBGYN.
Cold Sores
Prescriptions for antiviral treatment for oral herpes. Cold sore treatment is limited to antiviral prescriptions. Medications will not be prescribed for unconfirmed or non-viral lip sores or lesions.
Cold Symptoms
Mild symptoms like runny nose, congestion, and cough (without shortness of breath or chest pain). Consultation covers mild symptoms such as runny nose, congestion, and cough. Antibiotics will not be prescribed for viral infections like the common cold.
Covid 19 (confirmed)
Assessment of mild COVID symptoms, guidance on testing, isolation, and treatment recommendations Paxlovid or Lageviro will be prescribed if the patient is considered high-risk. For all others, symptom management will be recommended (i.e., no anti-viral medication will be prescribed).
Dental Abscess/Tooth Pain
Evaluation and potential prescriptions for pain relief and antibiotics (with a referral to a dentist if needed). Antibiotics may be prescribed for symptoms typical of a dental abscess. Pain relief options are limited, and severe pain or swelling may require a referral to a dentist or ER referral if the infection is extensive.
Eczema & Skin Rashes:
Mild to moderate eczema, contact dermatitis, or other rashes not requiring in-person evaluation. This consultation covers mild to moderate rashes like eczema or contact dermatitis. Severe or unresponsive skin conditions may require in-person evaluation by your PCP or a dermatologist.
Emergency Contraception
Consultation and prescription for emergency contraception. Emergency contraception is available only if intercourse occurred within the past five days.
Erectile Dysfunction
Assessment and prescriptions for ED treatment. Consultation for erectile dysfunction treatment is available for males aged 40 or older only. Younger patients may require a different assessment approach by their PCP, usually including blood work.
Flu
Mild to moderate flu symptoms without complications. Consultation for flu symptoms is available if symptoms started within the past 72 hours. Antibiotics will not be prescribed, as flu is viral, but antiviral options may be discussed if indicated (such as Tamiflu)
General medical advice
Offering guidance and advice for non-urgent, general health questions without specific treatments. This consultation is for guidance on non-urgent health questions. No specific treatments, prescriptions, or diagnoses will be provided during this session.
Headaches
Non-migraine, tension-type headaches and advice for basic pain management (excluding severe headaches or migraines). Consultation is for non-migraine, tension-type headaches only. Severe, recurrent, or migraine-related symptoms may require further evaluation in person.
Medication refills
For stable, ongoing prescriptions; limited to topical, oral, or subcutaneous medications (no IM injections or controlled substances). Refills are limited to topical, oral, or subcutaneous prescriptions only. Controlled substances or injectable medications will not be refilled in a virtual visit. Refills are limited to a 3-month supply but this is a the discretion of the provider.
Minor muscle pain or strains
Assessment for mild muscle strains or sprains (without significant swelling or visible injury). Minor Muscle Pain or Strains – Consultation covers mild muscle strains and pain management. Narcotic pain medications will not be prescribed, and serious injuries may need in-person evaluation at an urgent care or ER.
Minor repiratory infections
Bronchitis and upper respiratory infections without severe symptoms. This consultation covers uncomplicated respiratory infections such as mild bronchitis. Antibiotics will not be prescribed for viral infections, which bronchitis usually is. Coughing up “green or yellow” phlegm does not necessarily mean a bacterial infection.
Motion sickness
Prescriptions for managing symptoms of motion sickness. Consultation covers symptom management options for occasional motion sickness. Medications are limited to short-term or occasional use only. Medications prescribed include meclizine, scopolamine.
Pink eye
Bacterial or viral conjunctivitis (without eye pain or visual changes). Antibiotic drops will only be prescribed for bacterial conjunctivitis; viral or allergic conjunctivitis does not require antibiotic treatment, but still may benefit from anti-histamine eye drops. Severe eye pain or visual changes require in-person care with your PCP or ER.
STIs
Sexually Transmitted Infections – evaluation and treatment for common STIs (e.g., chlamydia, gonorrhea, trichomoniasis, herpes). Testing and treatment options are available for common STIs. Treatment is only available for confirmed or strongly suspected diagnoses.
Sinus Infections
Non-chronic, uncomplicated sinus infections. Consultation is for uncomplicated, mild sinusitis. Antibiotics are prescribed only if symptoms strongly indicate a bacterial infection AND symptoms have persisted for AT LEAST 7 days.
Sore throat
For symptoms without confirmed strep; can assess and prescribe if necessary. Antibiotics are only prescribed for sore throats with confirmed strep infection or close contact with a confirmed strep case. Symptom relief options are available for viral sore throats (which is the cause of 90% of sore throats).
Strep throat
If confirmed by a rapid test, treatment can be provided. Antibiotics will be provided if a confirmed positive strep test result is available. Without confirmation, only general sore throat care is provided.
Urinary Tract Infections (UTIs):
Simple, uncomplicated UTIs in adults. This consultation is for simple, uncomplicated UTIs in adults. Antibiotics are prescribed only if symptoms strongly indicate a UTI; recurrent or complex cases require in-person care. If you have recently been treated for a UTI in the past 3 months, please seek IN-PERSON care and do not book this appointment.
Yeast Infections
For uncomplicated vaginal yeast infections with typical symptoms. Consultation is for uncomplicated vaginal yeast infections with typical symptoms. Complex or recurrent cases may require in-person treatment at your PCP or OBGYN.
Occupational Health
For Return to work or disability eval.
Preventative care
Annual wellness consults, school physicals, work physicals, sports physicals, Rx refills.